Privacy Policy
NORTH STAR LEADERSHIP LLC
Privacy Policy
Effective Date: 01/01/2026
North Star Leadership LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, communicate with us, or use our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
North Star Leadership LLC provides leadership coaching, personal development services, mentoring, and complementary energy healing services, including Pranic Healing, through virtual and online platforms.
If you have questions regarding this Privacy Policy, you may contact us at:
North Star Leadership LLC
Email: _____________________
Website: ___________________
Mailing Address: ___________________________
2. Information We Collect
We may collect the following categories of information:
Information You Provide Directly
Including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Emergency contact information (if applicable)
- Intake questionnaire responses
- Coaching application information
- Session notes
- Program enrollment details
- Communications you send to us
- Payment information (processed through third-party payment processors)
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referral sources
- Time spent on pages
- General website usage information
This information may be collected using cookies and similar technologies.
3. How We Use Your Information
We use information collected to:
- Provide coaching and healing services;
- Schedule appointments;
- Process payments;
- Deliver educational materials;
- Respond to inquiries;
- Communicate regarding programs and services;
- Maintain client records;
- Improve our website and offerings;
- Send newsletters and updates (if you opt in);
- Comply with legal obligations;
- Protect our rights and business interests.
4. Payment Processing
North Star Leadership LLC does not store full credit card information.
Payments are processed through third-party payment processors.
These providers maintain their own privacy and security practices.
We encourage you to review their privacy policies before submitting payment information.
5. Session Notes and Client Records
During the course of providing services, we may maintain records including:
- intake forms,
- session summaries,
- coaching notes,
- enrollment records,
- communications related to services.
These records are maintained for business continuity, service quality, legal compliance, and administrative purposes.
6. Session Recordings
With your explicit written consent, Zoom sessions may be recorded for your personal review.
Session recordings:
- are optional;
- are never shared publicly;
- are stored using commercially reasonable safeguards;
- may be deleted after a reasonable retention period.
You may decline recordings at any time.
7. Data Storage and Security
North Star Leadership LLC uses commercially reasonable measures to protect personal information.
Information may be stored using password-protected and encrypted cloud-based systems.
Our current storage provider includes:
- Google Drive / Google Workspace.
Despite these efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.
By using our services, you acknowledge this inherent risk.
8. Communications
If you enroll in our services or opt in to receive updates, we may contact you through:
- Telephone
- Text message
- Zoom
- Voxer
- Other mutually agreed-upon communication platforms
You may unsubscribe from marketing communications at any time using the unsubscribe link provided.
Administrative communications related to active services may still be sent.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- improve website performance,
- remember preferences,
- understand visitor behavior,
- analyze website traffic.
You may disable cookies through your browser settings.
Please note that some website features may not function properly if cookies are disabled.
10. Third-Party Services
We may use third-party providers to support our business operations.
Examples may include:
- Zoom
- Google Workspace
- Email marketing platforms
- Scheduling systems
- Payment processors
- Customer relationship management systems
These providers maintain their own privacy practices.
North Star Leadership LLC is not responsible for the privacy policies of third-party providers.
11. Disclosure of Information
We do not sell your personal information.
We may disclose information:
- with your consent;
- to service providers assisting our business operations;
- when required by law;
- to comply with court orders or legal processes;
- to protect the rights, safety, and property of North Star Leadership LLC or others.
12. Children's Privacy
Our services are intended for individuals eighteen (18) years of age and older.
We do not knowingly collect information from children under the age of eighteen.
If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
13. Your Rights Regarding Your Information
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you;
- Request corrections to inaccurate information;
- Request deletion of information, subject to legal and business obligations;
- Withdraw consent to future communications;
- Request information regarding how your information is used.
Requests may be submitted using the contact information listed below.
14. Data Retention
We retain information only as long as reasonably necessary to:
- provide services;
- maintain business records;
- comply with legal obligations;
- resolve disputes;
- enforce agreements.
Session recordings may be deleted after a reasonable retention period at our discretion.
15. Interstate and International Users
North Star Leadership LLC operates from Washington State in the United States.
By providing information through our website or services, you understand that your information may be transferred to and processed within the United States.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective upon posting the revised Privacy Policy on our website.
The Effective Date above will reflect the most recent revision.
Continued use of our website or services constitutes acceptance of any updates.
17. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
North Star Leadership LLC
Email: ______________________
Website: ____________________
Mailing Address: ____________________________
